Patient Experience Questions

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These questions are based on the Patient Reported Experience Measures (PREM) being developed in NHS England and NHS Improvement for piloting in general practice later this year:

Thinking about your recent contact with your GP practice, how easy was it for you to seek medical care or advice? This could include contact with a healthcare professional in person, through a telephone call, video consultation, or written interaction (email/ text message/ online form).: *

How do you feel about the length of time you waited for care or advice after first contacting the practice?: *

Which of these was the main way you received care or advice on this occasion?: *

How well did that work?: *

Overall, thinking about the reason you wanted care or advice, were your needs met?: *

Overall, how would you describe your experience of your GP practice on this occasion?: *

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Patient Experience Questions

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