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Contact Us
Phone
Our phone lines close between 1pm and 2pm Monday to Friday.
All telephone calls, both incoming and outgoing are recorded.
Address
Mile Oak Medical Centre
Chalky Road, Portslade
Brighton
East Sussex
BN41 2WF
Accessibility
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Wheelchair access
- Step-free access
Getting Here
By Foot
We are only a 2 minute walk from PACA (Portslade Aldridge Community Acadamy) secondary school.
Move For Change
The Move for Change campaign is powered by the BetterPoints app that uses smartphone technology to track your journeys by bus, train, bike or foot. The BetterPoints or BetterTickets that you earn by traveling actively and sustainably can then be redeemed at selected local stores and online retailers.
Find more information on the Brighton & Hove City Council website
By Bike
If you have a bike, there are cycle lanes across the city, including along the seafront and Old Steine. Plan your route using Brighton & Hove City Council’s Cycle Map.
Bikes can be locked up in our covered bicycle racks in our car park close to our main entrance.
Alternatively, BTN Bike Share have bike stations across the city. The service will be relaunched in Spring 2023 with more bike stations. Please have a look at their new website in spring to see where to find the closest location to dock BTN hire bikes.
By Bus
Buses are a great way to get around our fantastic city. Catching the bus is better for the environment and can help improve air quality with just one bus taking up to 75 cars off the road. The number 1 bus stops on Chalky Road right outside Mile Oak Medical Centre. Plan your journey here.
Every weekend in December, kids under 16 can travel free - Under 16s and BusID holders will be able to travel free when accompanied by an adult or concessionary pass holder. Up to three free children per paying adult. The offer is not available on any night buses.
By Rail
Southwick and Fishersgate railway stations are both 1.8 miles away (about a 28 minute walk). For up-to-the-minute travel information, visit Southern Railway or call National Rail Enquiries on 08457 484950.
By Car
Please check your route for local traffic information before you travel.
Mile Oak Medical Centre car park has 10 car parking spaces, for those with blue or orange badges. The car park is shared with the on-site Pharmacy and includes spaces for doctors.
Please be aware that access must be maintained for emergency vehicles at all times and that doctors' car parking spaces must be kept for that purpose and not blocked, as staff may be required to go out on emergency calls at any time.
On-street parking is also available without charge in the streets around Mile Oak Medical Centre.
Electric Vehicles and Charging
The nearest electric vehicle charging point is in Southdown Road near Emmaus with a standard Type 2 (7kW) outlet. The nearest rapid charger (50KW) CHAdeMO and CCS chargers are in Victoria Road close to Boulder Brighton.
To find out more about electric vehicles and charging in the city please see Brighton & Hove City Council's website or you can view all charging points with Electric Brighton or Zap Map. If you would like to request an electric vehicle charge-point in your street or local area or you would like to know about available grants for installing your own electric charger, please check the Brighton & Hove City Council website.
By Taxi
Taxis are available 24 hours a day. We have a free taxi phone in the practice if you need to use this to return home after your appointment. Hackney Carriage taxis are white and aqua and can be hailed on the street or booked by calling 01273 202020.
Private hire vehicles, including app-based operators, can only be booked and won’t pick up passengers from the street.
Opening Hours
Important
We are closed on bank holidays. See our events and closures page to learn more.
Our phone lines close between 1pm and 2pm Monday to Friday.
The surgery doors open at 8:30am. However, you may see staff in the building before this time but no access will be granted until 8:30am as they are busy preparing for the day ahead.
Day | Opening hours |
---|---|
Monday | 8:30am to 6pm |
Tuesday | 8:30am to 6pm |
Wednesday | 8:30am to 6pm |
Thursday | 8:30am to 6pm |
Friday | 8:30am to 6pm |
Saturday | Closed |
Sunday | Closed |
Out of Hours
Enhanced Access
Through our partnership with Brighton and Hove Federation, patients now have access to additional appointments from 6:30pm to 8pm weekdays and 9am to 5pm Saturday and 9am to 4pm Sunday.
- These include remote and face-to-face GP appointments as well as appointments with a Nurse, Pharmacist or Healthcare Assistant. Specialist clinics are also available (e.g. menopause and women's health).
- Access to these clinics is by contacting the surgery in the normal way. These appointments might be held at a different location to the surgery and are subject to availability.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Find Us
Integrated Care Board
Sussex Health & Care ICB
Sackville House
Brooks Close
Lewes
BN7 2FZ
Telephone: 0300 140 9854
Email: sxicb.contactus@nhs.net