Register with us as a New Patient

 

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Do you live within our practice boundary?

We have an open list and welcome requests for registration from patients living in or moving to the practice area. New patients must live within our practice boundary to be able to register with us - we accept patients from Mile Oak, Portslade, Hangleton, Fishersgate and Southwick. Our Eastern boundary is the B2194 / Carlton Terrace and A2038, the Western boundary being Kingston Lane and Upper Kingston Lane. The Northern Boundary is the A27 bypass and the Southern boundary is the seafront.  Type your post code above to see if you live within our registering boundary area.

 

Information on registering

We look forward to welcoming you to our practice. If you have a child under 18 years who lives with you we ask that you also register them at the surgery. Children cannot be registered at the surgery unless their primary carer is too.

Registering at the practice is a two stage process.

  1. Please complete online form and submit it via the website or attend reception and ask for paper copy and complete it and hand in at reception  AND then
  2. Within 14 days, attend Mile Oak Medical Centre reception in person with:
  • a) Photo ID- passport, driving licence work pass
  • b) Proof of address – utility bill or tenancy agreement dated within last 6 months
  • c) Child < 18 years birth certificate if they are to be registered as well

You will remain registered at your old surgery until you have attended in person and reception has seen and verified the necessary documents. Any new patient registration forms we have received with no verified ID and address within 14 days, will be disposed of.

If you are homeless, or a refugee or you do not have the above documentation for any other reason, please attend reception in person and discuss with one of the reception team.

We hope to see you at the surgery soon.

To find out how to get to the surgery please visit our Getting Here page.

Before registering please read our Social Media Policy

 

Out of Area

We are unable to accept patients who live outside this area. If in doubt, please check with Reception.

If you are living within our practice area please come into the reception area and ask for a registration pack alternatively you can download the necessary forms to register with the practice below. When registering we will also need you to bring along:

  1. Photographic proof of your ID, e.g. passport or driving licence
  2. A utility bill, bank statement or tenancy agreement with your name and current address
  3. If on long term medication, please could you bring along a copy of your last repeat prescription from your previous GP
 

Non-Registered Patients

An appointment for immediately necessary treatment is only available to people who have incurred an accident or medical emergency at any place in our practice area and who require GP services. If the resulting condition is potentially life threatening an ambulance should be called using the 999 service.

In addition, if you are away from your normal place of residence and are staying within our practice area for more than 24 hours and less than 3 months, you may also request an appointment.

 

Named GP for All Patients

All patients registered at the practice have a named doctor who has overall responsibility for your care and support. It is therefore preferable to contact the practice on the sessions this doctor is at work, however, you can choose to see another doctor at the surgery if you prefer.

The Named GP will:

  • Take lead responsibility for ensuring that all appropriate services required under the contract with the practice are delivered to you.
  • Where required, based on the professional judgement of the ‘named’ GP, work with relevant associated health and social care professionals to deliver a multidisciplinary care package that meets your needs.

Image of a GP seeing a patient

  • Ensure that your physical and psychological needs are recognised and responded to by the relevant clinicians in the practice.
  • Ensure that patients over 75 years of age have access to a health check if requested, which is already a requirement of the GP contract regulations. ​

The Practice will ensure that there is a named accountable GP assigned to each patient.

New patients will be allocated a GP at the time of registration.

Your named accountable GP will be the same as your USUAL GP however this does not affect your ability to see any GP of your choice.

 

Change of Personal Details

If you change your name, address or telephone number please remember to inform the surgery. You can use our online form below. Or this can be done by visiting the surgery where our reception team will be able to supply the correct forms.

Change your details

 

More About Your NHS Number

Each NHS Number is a unique 10-digit number which is printed on your NHS medical card or will from now on be written on any communication you have had from the NHS.

See more information on your NHS number

 

Disabled Patient Facilities

Disabled patient facilities are also available at this practice.

We have 10 patient parking spaces, 2 of which are dedicated disabled parking spaces. We also have a ramp into the car park and into the surgery. Please alert reception if you, your relative or your friend needs to use our practice wheelchair to mobilise from the car park or around the practice. We also have disabled toilets.

Find information regarding our disabled access

 

Sustainability

If you use an inhaler for asthma or COPD, please see more information

The NHS has pledged to be carbon neutral by 2040. See how Mile Oak Medical Centre is contributing and what you can do to help.

We are a Parkrun Practice - Find more information on Parkrun